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What is Dual-write in Dynamics 365?
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Dual-write is a Microsoft integration framework that enables near real-time, bidirectional data synchronization between Dynamics 365 Finance & Operations and Dynamics 365 Customer Engagement (CE). It helps organizations maintain consistent business data—such as customers, products, contacts, and sales information—across both ERP and CRM systems without manual data entry or complex custom integrations.
Answers
Dual-write is Microsoft's integration technology that synchronizes data between Dynamics 365 Finance and Operations and Dynamics 365 Customer Engagement in near real time.
Instead of building custom integrations, organizations configure entity mappings that automatically synchronize customers, products, vendors, contacts and other business data.
Dual-write improves data consistency, reduces integration complexity and ensures business users work with accurate information across ERP and CRM systems.
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